Chat with us, powered by LiveChat 8-12 Slide presentation of the stakeholder groups identified in your Assessment 2 Policy Proposal, which addresses current - School Writers

8-12 Slide presentation of the stakeholder groups identified in your Assessment 2 Policy Proposal, which addresses current

8-12 Slide presentation with *speaker notes* (speaker notes need to be included so I can complete the presentation portion); of the stakeholder groups identified in your Assessment 2 Policy Proposal, which addresses current performance shortfalls, the reasons why new policy and practice guidelines are needed to eliminate those shortfalls, and how the group's work will benefit from the changes. 

11/19/21, 10:13 PMAssessment 3 Instructions: Policy Proposal Presentation &ndash…

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11/19/21, 10:13 PMAssessment 3 Instructions: Policy Proposal Presentation &ndash…

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11/19/21, 10:13 PMAssessment 3 Instructions: Policy Proposal Presentation &ndash…

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,

POLICY PROPOSAL PRESENTATION

LEARNER’S NAME

CAPELLA UNIVERSITY

NHS6004: HEALTH CARE LAW AND POLICY

INSTRUCTOR NAME

JANUARY 1, 2020

Hello, and welcome to today’s presentation on the policy proposal for managing medication errors. This presentation has been designed to give you, the stakeholders, all the relevant information about the need for an institutional policy that will reduce medication errors at Mercy Medical Center. We will also discuss the scope of the proposal, strategies to resolve medication errors, and stakeholder involvement in the implementation of these strategies.

1

Presentation Outline

■ Policy on Managing Medication Errors

■ Need for a Policy

■ Scope of the Policy

■ Strategies to Resolve Medication Errors

■ Role of the Hospital Staff

■ Positive Impact on Working Conditions

■ Issues in the Application of Strategies

■ Alternative Perspectives on Mitigating Medication Errors

■ Stakeholder Participation

We will begin by understanding the features of the policy on managing medication errors. We will examine the need for a policy and determine its scope. The policy will revolve around two strategies to resolve medication errors. We will identify the role of members of the hospital staff who will implement the strategies. We will examine the potential positive impact of the strategies on the working conditions of the staff. We will also delve into possible barriers that could arise during the application of the strategies. Next, we will discuss alternative perspectives for resolving medication errors. Finally, we will look at the stakeholder involvement in implementing these strategies.

2

Policy on Managing Medication Errors

■ Analyzing medication error trends and addressing shortfalls regularly

■ Establishing automated dispensing cabinets to manage medication

■ Training hospital staff and pharmacists on medication error prevention

■ Educating patients on potential areas of medication error

The policy guidelines presented here comply with state and federal laws. Centers for Medicare & Medicaid Services mandates the implementation of evidence-based initiatives to improve the quality of health care by analyzing the condition of patient safety and managing medication errors (Centers for Medicare & Medicaid Services, 2017). Mercy Medical Center intends to regularly conduct a thorough analysis of medication error trends as a quality measure and to identify gaps in existing medical processes. To comply with the Code of Maryland Regulations, the hospital will conduct training sessions to educate and train health care professionals such as doctors, nurses, and hospital support staff to manage and minimize medication errors. An internal staff committee will be formed to regularly review patient safety standards. The hospital will also encourage timely and accurate reporting of medication errors, which would help in trend analysis of these errors (Code of Maryland Regulations, n.d.). As per the new policy, the hospital will install automated dispensing cabinets to efficiently manage medication and to reduce dispensing- related medication errors (Darwesh et al., 2017).

3

Need for a Policy

■ Increase in medication errors from 2015 to 2016 by 50%

■ Medication errors can increase the cost of health care

■ Medication errors can cause significant harm to patients

■ Managing medication errors is essential for quality improvement

Medication errors can endanger patient safety and public health. Medication errors can cause significant harm to patients and endanger their lives. From 2015 to 2016, Mercy Medical Center has seen a 50% increase in medication errors in its medical and surgery units. Medication error incidents need additional care interventions and resources, which could lead to an increase in expense for medical practitioners and a decrease in the efficiency of health care services. Medication error incidents could also negatively affect the hospital’s reputation. Managing medication errors ensures patient safety and reduces potential risks to a patient’s life, thereby reflecting high- quality patient care (Kavanagh, 2017).

4

Scope of the Policy

The policy is applicable to:

Nursing and medical staff

Emergency and allied care practitioners

Pharmacists and pharmacy staff

Patients and family members

Board members

It is necessary to identify the group of stakeholders in order to analyze and understand their expectations and interests. The policy is applicable to medical and nursing staff, emergency care staff, and pharmacists and pharmacy staff (Kavanagh, 2017; Ferencz, 2014) because they prescribe, administer, and dispense medication. It caters to patients and their family members by conducting training programs to increase their awareness of medication errors. The policy is also applicable to the board members of the hospital. Their involvement in financial decisions and role allocation is important when promoting safe and quality health care (Parand et al., 2014).

5

Strategies to Resolve Medication Errors (1)

Medication error analysis

■ Uses failure mode and effects analysis

■ Evaluates potential vulnerabilities in medical processes

■ Identifies actions that could reduce potential errors

■ Mitigates the risk and impact of repeated errors

Medication errors can pose serious risks to patient safety; however, learning from these errors can help improve care interventions and reduce recurrences. Each error reported is an opportunity for practitioners to develop countermeasures or to avoid the repetition of errors as well as mitigate the impact of errors. Under the failure mode and effects analysis technique defined by Weant et al. (2014), a multidisciplinary committee commissioned by Mercy Medical Center can review medication delivery and administration processes vulnerable to errors, the steps in each process, possible failures, reasons for failures, and possible impact (Institute for Healthcare Improvement, n.d.). This committee can observe shortfalls and organize errors as per the urgency. Accordingly, the committee can recommend actions to reduce the possible errors in the medication process. The analysis will end with an evaluation of the prescribed actions for improvement (Centers for Medicare & Medicaid Services, n.d.).

6

Strategies to Resolve Medication Errors (2)

Automated dispensing cabinets

■ Store, dispense, and electronically track drugs

■ Assist the medical center in profiling patients

■ Reduce the time taken to retrieve medication

■ Track inventory on a real-time basis

Nursing staff, who are usually preoccupied with heavy workloads, will benefit greatly from the automated dispensing cabinets. Automated dispensing cabinets facilitate the safe delivery of care and reduce retrieval times for medication (Rochais et al., 2014).

7

Role of the Staff

■ Identify the right workflow

■ Maintain optimum inventory

■ Establish procedures for accurate withdrawal of medication

■ Establish guidelines for reporting errors

■ Conduct training

The staff of Mercy Medical Center will play an important role in the implementation of the new policy. The Chief of Medicine, along with the board members, will have to identify the right workflow and establish a reporting hierarchy. This will help staff members identify the contact persons to whom they must report an error. The nursing staff will be responsible for a double-check mechanism to restock medication. This will ensure efficient inventory management, especially when hospitalists use the automated dispensing cabinets. The Chief of Medicine, along with other department heads, will be responsible for establishing an accurate withdrawal procedure to mitigate erroneous administration of drugs. A quality committee comprising key administrative personnel, nursing staff, and doctors will establish the guidelines and protocols for reporting errors. These guidelines will also help increase staff awareness of the different degrees of medication errors and their consequences.

8

Positive Impact on Working Conditions

■ Improvement in the safety of medication system

■ Mitigation of future errors

■ Optimum stock of medication

■ Reduced reliance on verbal orders

The new policy on the management of medication error will, in a pervasive manner, improve the safety of the medication system. The use of automated dispensing cabinets will reduce the scope of mismanagement in the prescription and administration of drugs. Analysis of medication errors will help identify the bottlenecks in the medication administration and dispensing procedures, which will help avoid errors in future (Weant et al, 2014). Automated dispensing cabinets help in managing the inventory of drugs efficiently and will ensure that there is always an optimum stock of medicines for corresponding patient profiles (Rochais, et al, 2014). A standardized operating procedure will reduce the need for staff to rely on verbal orders.

9

Issues in Application of Strategies

■ Irregular or inaccurate documentation

■ Incorrect restocking of automated dispensing cabinets

■ Inefficient functioning of dispensing cabinets

■ Complexities in point-of-care drug order entry

A few precautions need to be taken in order to successfully implement the strategies. Medication errors must be documented regularly to perform effective analysis. Additionally, verbal reporting of errors must be discouraged because such reporting can result in incorrect documentation or underreporting of errors; dissuading such reporting increases the scope for improvement of patient safety (Elden & Ismail, 2016). A conducive environment is essential for the implementation of these strategies. Dependence on a one-size-fits-all dispenser may lead to the system operating below expectations. Point-of-care drug entries made by prescribers can become complicated because of interface-based complexities. A prescriber must choose from a large variety of drugs, brands, and dosages for drug profiling, which is a tedious task (Ferencz, 2014).

10

Alternative Perspectives on Mitigating Medication Errors

■ Using robotic systems for medication distribution

■ Linking supply ordering with medication distribution s

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